User Experience Problems?
User experience problems weighing you down? Do any of these sound familiar?
- We don't know if people can find or use our product.
- We need to be Section 508-compliant / accessible, but don't know where to start.
- Customers complain that our products are hard to learn and use.
- Visitors find our Web site, and bounce right off. We have high bounce rates and want to improve conversion.
- We bought a really expensive product to improve productivity and knowledge management, but no one's using it.
- We spent a lot of money and want to improve our return on investment (ROI).
- We keep hearing about Web 2.0 (or new technologies) and wonder if we should be using them.
If these scenarios sound familiar, you're not alone. We've helped organizations just like you face these challenges by asking "what would the customer do?"
Our User Experience & Design Offerings
User Experience & Interaction Design
Customer Research & Usability Testing
Content Strategy & Information Architecture
Web 2.0, Government 2.0 & Social Media Strategy
Accessibility & Section 508
Technology Strategy & Planning
Workshops & Mentoring
Speaking of Customer Experience...
- Come talk with us at the following events!
Workshops
3 Quick Ways to See If Users Understand Your Content
with Ginny Redish and Whitney Quesenbery
Washington, DC
November 10, 2010, 1 - 4:30 PM ETArticles & Interviews
"Tackling UX Challenges with Accessibility Insights," May 2010 issue of User Experience magazine.